gojo Casino & Sportsbook Data Care
This page describes what we collect when you use gojo and how we keep that data protected. We at gojo handle personal information according to standard data protection practices. Our commitment is to be transparent about what we collect, why we collect it, and who may access it.
When you register a gojo account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or participate in our sportsbook, live-casino, or slot tournaments, we collect information necessary to operate the platform and comply with verification requirements. This policy explains our data practices across all gojo services.
We operate in supported jurisdictions across Indonesia, including Jakarta, Surabaya, Bandung, Medan, and Semarang. Our data handling reflects the legal requirements of these regions and our commitment to user privacy.
What Data We Collect
We collect information in several categories. Account registration requires your email address, password, and full name. Payment setup requires your payment method details—bank account number for BRI, e-wallet, mobile banking, or local payment transfers; mobile wallet identifiers for online payment, e-wallet, mobile banking, local payment, online payment; or e-wallet code. Account verification requires government-issued ID (KTP, passport, or driver's license) and proof of residential address.
We also collect transaction history—deposits, withdrawals, and gaming activity—to maintain your account balance and tournament records. When you use gojo, we log your IP address, device type, and browser information for security and fraud prevention. We do not collect location data beyond what is necessary to verify jurisdiction compliance.
- Account Data
- Email, password, full name, date of birth, phone number (optional).
- Payment Data
- Bank account or mobile wallet identifiers, transaction history, deposit and withdrawal records.
- Verification Data
- Government ID, proof of address, KYC submission timestamps and approval status.
- Activity Data
- Gaming history, tournament participation, IP address, device information, login timestamps.
How We Use Your Data
We use your data to operate gojo and provide the services you request. Account data enables login and account recovery. Payment data processes deposits and withdrawals. Verification data confirms your identity and jurisdiction eligibility. Activity data tracks your gaming history, calculates tournament standings, and detects fraud or suspicious account behaviour.
We do not sell your personal data to third parties. We share payment information only with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks) to complete transactions. We may share data with law enforcement or regulatory authorities if required by law.
Third-Party Processors
Our gojo platform relies on third-party services for payment processing, data storage, and customer support. Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive only the information necessary to process your transaction. Cloud storage providers may host our databases in data centres outside Indonesia; these providers are contractually bound to protect your data.
We do not authorize third parties to use your data for their own purposes. All third-party processors sign data protection agreements that restrict their use of your information to the services they provide to gojo.
Data Security and Encryption
We protect your data using SSL encryption for all data transmission between your device and our servers. Account passwords are hashed and stored securely; we do not store passwords in plain text. Sensitive data such as payment information is encrypted at rest.
We implement standard security practices including firewalls, access controls, and regular security audits. However, no security system is completely impenetrable. We cannot guarantee absolute protection against all threats. If you suspect unauthorized access to your gojo account, contact our support team immediately.
Your Rights and Choices
You have the right to access your personal data held by gojo. You can request a copy of your account information, transaction history, and verification documents by contacting our support team. We will provide this information within a reasonable timeframe.
You have the right to correct inaccurate data. If your name, address, or payment method details are incorrect, you can update them in your account settings or request our support team to make corrections. You have the right to request deletion of your account and associated data, subject to legal retention requirements.
- Access your personal data by requesting a data export from support
- Correct inaccurate information in your account settings
- Request account deletion and data removal (subject to legal holds)
- Opt out of optional communications (marketing emails, newsletters)
- Enable two-factor authentication for additional account security
Cookies and Tracking
Our gojo platform uses cookies to maintain your login session and remember your preferences. These cookies are essential for the platform to function. We do not use cookies for tracking or advertising purposes. You can disable cookies in your browser settings, but this may prevent gojo from functioning correctly.
We do not use third-party analytics or advertising trackers on gojo. We do not share your browsing data with external analytics services.
Contact Us About Privacy
If you have questions about our privacy practices or wish to exercise your data rights, contact our support team via email or in-app messaging. Our team operates during business hours and will respond to privacy inquiries within a standard timeframe. We handle all data requests confidentially.
This privacy policy applies to all gojo services—sportsbook, live-casino, and slot games—across all supported jurisdictions. We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-app notification.
We at gojo are committed to protecting your privacy while providing a transparent, secure gaming platform. Your data is handled with care, and we maintain strict controls over who can access it. If you have concerns about how we handle your information, our support team is available to address them.
Jurisdiction and Legal Compliance
We operate gojo in supported jurisdictions where local law permits online gaming services. Our data practices comply with applicable regulations in these regions. Users are responsible for verifying that their access and use of gojo comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.
During account registration and verification, we confirm that you are accessing gojo from a supported region. If we detect access from an unsupported jurisdiction, we may restrict your account pending clarification. Our compliance team monitors account activity to ensure adherence to regional requirements.
Policy Updates and Effective Date
This privacy policy is effective as of the date posted on this page. We may update this policy to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated to you via email or in-app notification. Your continued use of gojo after such changes constitutes your acceptance of the updated policy.
We at gojo remain committed to transparent data handling and user privacy. Whether you engage with our sportsbook during Liga 1 season, participate in slot tournaments during Idul Fitri or Idul Adha, or use our live-casino tables across Jakarta, Surabaya, Bandung, Medan, and Semarang, your data is protected according to this policy. For questions or concerns, contact our support team anytime.